a return flight to London Heathrow as opposed to London Gatwick so please check your details carefully before paying for your booking. The premium beverage package went from $59 to $65. This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. The booking transfer fee is 75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will not be charged as well. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. The allowance is two bottles per stateroom. We seek to assist those passengers with disability and reduced mobility by making reasonable endeavours to cater for those with special services/assistance requirements. We took the outer loop cruise, visiting eight islands during our 520 mile cruise. 2.4 What should I do if my property is lost, delayed or damaged during air travel? You must pay the applicable price of any such holiday. Again, it varies from airline to airline. ; Elite (300 to 749 points). If you are over 21 years of age, you are allowed to bring with you One (1) 750ml bottle of unopened wine or champagne per person. and will dispose of containers holding alcohol. Please see your Confirmation Invoice for further details of our recommended insurance broker. 4.3 What about Special Services/Requirements? You can decide when you would like to dine between the hours of 18:00 and 21:30 (may vary by itinerary) each evening; much like a regular restaurant, however, we strongly encourage reservations to ensure the best service and to avoid any potential wait times. Standard personal baggage allowance is included in the reduced airfare (baggage . Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. However, neither we nor the airline will be liable if and to the extent that the destruction loss or damage resulted from the inherent defect, quality or vice of the luggage. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. If we have to make a significant change or cancel, we will tell you as soon as possible. In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. At Celebrity Cruises, we pride ourselves on the quality of our staff. Your holiday will not be protected by our ATOL or ABTA membership. Cruisers' Choice Awards! 1.11 Can I make changes to my booking after it has been confirmed? Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Alternatively, where you have specifically booked online, you may choose to take advantage of the EU Online Dispute Resolution Service, full details of which are available at http://ec.europa.eu/odr. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. The same drinks are still available under each package. It has a capacity of 3,660 guests. US Celebrity News. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. We/the airline will endeavour to satisfy any special service(s) requests such as special dietary requirements, meet and assist and wheelchair assistance. The health and safety of our guests is our number one priority. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. Please note: The date of departure means the date the arrangements you have booked with us commence. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. If in our reasonable opinion or the reasonable opinion of the ships Master or doctor, you are or appear to be unfit to travel for any reason or a risk or danger to yourself or a danger to others or behave in such a way as to cause or likely to cause danger, upset or distress to any third party or danger to property. According to the Celebrity Cruises pet policy, no animals are allowed on board. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the Booking Conditions set out below. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. If a special request can only be met at an additional cost, except where contrary to the requirements of applicable law, that cost will either be invoiced prior to departure or will be payable locally. In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. Celebrity Cruises Inc. and RCL Cruises Ltd are both members of ABTA with membership numbers Y4358 and L8357/Y3001 respectively. . Not meeting any special request for any reason will not be a breach of contract. All luggage allowances are subject to variation by the airline concerned and you may be charged additional costs by the airline for excess luggage. When consumed in any shipboard restaurant, bar or dining venue, a corkage fee of $15 applies per bottle. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. A maximum of 90 kg (200lbs) per passenger and room. We cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (2) which did not result from any breach of contract or other fault by ourselves or our employees.. Additionally, we cannot accept liability for any business losses. If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. There is an exception for Celebrity Xpedition Class (I don't know what that is). Vueling Airline's overweight and excess baggage charges 2022. We LOVED it. Celebrity will take care of the rest. . Please note that any request of this nature should be advised at the time of booking and confirmed in writing at least 45 days prior to your sail date. By AZMembergs, July 4, 2008 in Celebrity Cruises. Not all sports equipment is allowed on board a Celebrity Cruise. Additionally, as required by law, RCL Cruises Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. Please refer to the terms and conditions of your debit or credit card for details. By purplethorn, September 20, 2010 in Celebrity Cruises. Where the works are likely to seriously impair your holiday, we will notify you as soon as possible. Generally, if you cancel you will have to pay the cancellation charges set out below on the total price of the booking: For cancellations received, the following cancellations charges will apply: For bookings confirmed prior to 1 July 2021: 5 days or less: 100%, 6 to 14 days: 90%, 15 to 28 days: 75%, 29 to 56 days: 50%, 57 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). The from prices are calculated using the lowest stateroom category available and this pricing may not be available on all sail dates shown. Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Asia, the Middle East, China, India, and Australia. Below are the guidelines set by some of the major cruise lines. If you fail to supply full and accurate details within the time limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. However we have been looking a. Please Note: any dispute or claim arising out of a shore excursion must be brought against the local excursion operator, however if such dispute or claim is made against a Royal Caribbean contracting entity, it must be brought in the Courts of England and Wales, in accordance with laws of England and Wales who shall have sole jurisdiction over such dispute or claim. Please note that only fully fit and able-bodied guests may occupy exit row seats on aircraft. Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. Should you wish to book this option, then please contact your travel agent or if booked directly with us please contact your Personal Cruise Specialist on 0344 493 2043 (calls cost 7p per minute plus your phone networks access charge) who will be happy to help you. P&O Cruises says: "Cruise Connect restrict guests to a luggage allowance of two 'medium' cases weighing no more than 23kgs per piece plus one item of hand luggage per person." Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. However, a standard ticket includes for each passenger: MSC Cruise luggage limit: Two suitcases (90 x 75 x 43 cm and 23 kg maximum weight) Carry-on bags on MSC Cruise lines: Two hand luggage pieces (56 x 45 x 25 cm and 23 kg maximum weight) Total weight of 100 kg and a maximum of 8 bags combining all the pieces of luggage inside a cabin . ; Elite Plus (750 to 2,999 points). Your choice of Cruise Only Rates & All Included Rates. Celebrity Cruises assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.3. If you are travelling with forbidden luggage items on Celebrity Cruises, they will be seized and will not go on the ship. In the event that you do not notify us within these time limits, this may affect our ability to investigate the loss, delay or damage and may impact on the way the complaint is dealt with. You are required to follow all directions given to you by the staff on the tenders. Olife choice amenity must possess a cruise on cruises is an alcoholic beverages Celebrity says 90kg (198 pounds). Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. . If you wish to bring a case of soft drinks you could attach a luggage tag, check it in with your luggage and it will be delivered to your . We are not always in a position to confirm the route, service (scheduled or non-scheduled), airline, aircraft type or the airport of destination, which will be used in conjunction with any flight included in your holiday. 0800 408 6228. In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you. The holiday will only be cancelled on the date we receive the i cancellation. Not meeting any special request for any reason will not be a breach of contract. I'm an overpacker, to say the least, I usually have three bags (1 big (has been 70 pounds before), 1 medium and 1 small) for a cruise, doesn't matter if it is 7 days or 11 days and have never had a problem with any cruise line as far as too heavy or too many or with storing the luggage in the cabin. It included the classis drink package. Visiting from {country-flag} {country-name}? This is our first Celebrity cruise so I'm unsure of a few things. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). Standard personal baggage allowance is included in the reduced airfare (baggage . 2.2 Are there any prohibited items that I cannot take with me? Although the Celebrity Cruises luggage allowance policy is generous, you should always consider its restrictions and the airlines regulations. The contract between us is governed by English law. Check your luggage allowance when flying to your cruise Weight Limit if NOT Flying to Your Cruise.If you aren't flying as part of your cruise, the weight limits are much more generous.And sometimes limitless. A. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. If you are interested in upgrading your flight to a destination featured in this brochure, please notify your Personal Cruise Specialist at the time of booking and we will provide details at that time or your request will be passed on to the Air Sea department. So, as far as the cruise ship goes, you can pretty much bring as much as you can reasonably carry. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. The same right to refuse to allow you to travel or to use any services applies where you are or appear to be unfit to travel or otherwise behave badly as set out above during any other part of your holiday. You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. On every Celebrity Cruises ship, we are committed to providing every guest with a cruise holiday that is excellent. For cruise only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 69 days of departure.) Dining times may vary slightly on port days due to shore excursion departures. Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Celebrity Cruises run cruises from Orlando, Miami and Tampa to San Juan throughout the year. Any such change will not entitle you to cancel or change to other arrangements without paying our normal charges. It is our guests responsibility to remove all of their belongings from their stateroom when they depart their cruise. Thanks in advance!!! Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. The travel organisers own booking conditions will apply to your contract. If you have not completed online check-in, you will be required to complete this process at the pier no later than two hours prior to the published sailing time. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. If you are a British citizen (including children and infants), you must have your own full 10-year (5 year for children) passport which is valid for at least 6 months after your expected return date to the UK. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. However we have been looking a. Standard kosher meals must have been requested on the guests booking in advance. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). We reserve the right to reassign guests to a standard stateroom where there is no genuine medical need for an accessible stateroom or cancel the booking, in order to ensure the above. These details will include, where applicable, the names and addresses of party members, credit/debit card or other payment details and special requirements; such as those relating to any disability or medical condition, which may affect the chosen holiday arrangements, dietary restrictions and religious beliefs which you may disclose too us. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. Each guest has the option to carry their luggage on board or check-in luggage prior to boarding. 2. On the other hand, Celebrity Xpedition Class with a final destination in Galapagos requires passengers to bring a maximum of 20 kg and one carry-on onboard. For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. Please refer to section 1.11 when making a significant amendment within 69 days of your departure date, as your booking variation may be treated as a cancellation of your original booking and cancellation charges will apply. However, the exact location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the Port. (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us within 14 days of such cancellation. Please be aware that some ports of call may not have an infrastructure capable of providing accessible access or transport for disembarking the ship. The travel organisers own Booking Conditions will apply to your contract (with the exception of section 5.13 (c). Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. In any event, you are guaranteed the minimum category of stateroom we agree to offer at the time of booking. . They are: Sky Princess. We are not able to offer flight only bookings. Where possible, you will be advised of any significant changes to your confirmed itinerary before departure from the UK see section 5.5 below. Hello, My fiance and I are booked on a celebrity cruise from Barcelona to Venice in July for our honeymoon. However, torch lighters and novelty lighters that look like guns are not allowed onboard. These bottles have to be unopened and are subjected to a corkage fee. Please also note that where you are building your own package some flights may not necessarily return to the same airport in the UK e.g. Please contact your Personal Cruise Specialist for further information. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. Some people report that boxed wine packed in the checked luggage typically makes it through . The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. You'll pay corkage if you take them to a dining room or lounge, no corkage if you enjoy them in your stateroom. OUR BENEFITS. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. The benefits to you of a GTY stateroom are that after your booking has been confirmed, we may (at our discretion) upgrade your stateroom to one of a superior category to that originally booked at no extra charge to you. For most international flights, this will be the Montreal Convention 1999. Tel: 020 3117 0500 or www.abta.com. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. All flights are also subject to the following conditions: All flights are subject to availability and the conditions of carriage of the applicable airline which may be viewed on the airlines dedicated website or are available on request. Cruise lines aren't very strict about how much luggage you can bring, however they do have some suggestions and guidelines. For the safety of our guests and crew, there are certain items that are not allowed on board. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. We regret we must reserve the right to refuse to allow anyone to travel in accordance with applicable laws including, but not limited to, EU Regulation 1177/2010 and EU Regulation 1107/2006 which permits us to lawfully refuse a person to travel in order to meet safety requirements established by international, European Union or national law or those competent authorities, where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner or where such refusal is necessary in order for us to comply with applicable safety requirements, or for air travel, the size of the aircraft or its doors makes embarkation physically impossible. In any event the actual flight times will be those shown on youre e-documents, which will be emailed to you approximately four weeks before departure.
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