It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings, which will speak to your emotional intelligence and your ability to empathize and not internalize the emotional state of others. So the wisest course is to pull aside a lead manager, one you can trust to handle this situation appropriately and inform them clearly of all the facts you have gathered as objectively as possible, and ask if there was anything you could do to continue to be of help. Real CBSA exam questions with answers. 22.02.2021 - DBSA's Executive of Origination and Client Coverage, Mohan Vivekanandan joins Alishia Seckam for a discussion on economic stimulus strategies, . Before that he failed his RCMP application. Not until you are in that leadership position will the ultimate responsibility be on your shoulders. Keep this in mind while you consider your approach. To get recruited at CBSA, you need to submit an online application through the agency's official website or visit jobs.gc.ca. You will have many topics to dive deep into as a CBSA officer, and it seems that you are ready and eager to begin. When you have your pre-employment physical, the doctor typically takes a brief medical history, conducts a basic physical exam, measures blood pressure, conducts lab work, possibly a drug test and sends you on your way. How you build and develop your teams should be a reflection of how you have developed your own skills and how we grow in our careers. This question is another way for CBSA to ask, 'Why should we hire you?' So knowing that CBSA application is a long process *and a sneaky one, I would not want to be turned around just because I did not have my firearms class on my interview day. It will reveal your notion of the big-picture on supporting the team, as a whole. Well said. Canada Border Services Agency employees must prepare to react swiftly and appropriately during times of global strain. Rather, focus on the interview and the questions being asked . Your interviewer will listen to your example and study how you responded to and handled the situation, and what you learned from it. To be hired as a CBSA officer, you will have to complete a situational and role-play interview. I have a quick inquiry that I am extremely eager to find out for sure: I successfully completed the interview component of the process back in April. It will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Firearms safety courses 4. These are good examples of integrity, and it's wonderful that you can observe this behavior and have the mindset to report it, so the dishonesty does not spread. Too often that very suggestion may have already been tried and failed, inevitably replaced with the very policy you're suggesting replacing. Even PRs have no chance of being selected. "I read a great deal about the CBSA values. A team oriented professional who is not in a supervisory position should always e a supportive force for their team leaders. The hiring authorities not only want assurances you possess these characteristics; they want to see these traits in action. The answers are feeling a touch repetitive, and one way to combat this is by weaving memorable stories and examples into your responses. This includes reviewing the relevant history behind the agency. We do not have advertisements on our pages but we do try to make money through paid-memberships. Answer dates might appear two to three weeks before they were published. So, before disagreeing with your supervisor, you should have a full understanding and appreciation of the tactics they employ to address a 'problem'. Create a specific and tailored response regarding the ways you'll support and encourage their efforts. Emotional maturity, self-growth, conscientiousness, and integrity are some of the driving components they're keeping an eye out for. Don't just read through the materials they provide you and assume you are ready. If this coworker is letting you know they are going to leave the rest of the team unprepared for their absence and possibly inheriting their workload, this reflects a blatant disregard for the consequences and how it will negatively impact the rest of the team. The expectations are very similar to those required of members of the military and as such, I have been abiding by a similar code of conduct. During any role play, you'll be scored on any variety of competencies. Be prepared to discuss with the interviewer the tangible actions you have taken to ensure full preparation for a career with CBSA. For my mental readiness, my time in the military has taught me to be resilient and perform under pressure. The medical requirements outlined by CBSA focus on a variety of areas, including vision, hearing, physical ability to undergo the 'use of force' training, and a psychological assessment evaluating their ability to deal with stress. This answer is good! Offer an example of when you put this to the test. It will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Consider sharing what actions you take to ensure professionalism is maintained at all times. A Situational question is posed in the future tense, to see how you would respond to a hypothetical situation you may not have encountered yet. Staying productive is the only course. Find additional company focused interview questions by practicing from one of our industry sets. I think its going to be about my removal from Canada but am scared that I will be detained and deported upon showing up for this interview. This will reflect that you are thorough in your approach and exemplify a strong work ethic. This approach will ensure a memorable, action-based response. Very positive response! I understand that CBSA is looking to create a diverse, inclusive, and engaged workforce where diversity is fostered and valued. Using the ARC method, describe the action you would take in this situation, and elaborate on the reasoning behind your actions. These values represent what the CBSA cares about and what they believe. I encourage you to include more measurable examples. Canada's inflation rate peaked in June at 8.1 per cent and dropped in November to 6.8 per cent. "(QUALIFYING INTRODUCTION) I believe that integrity means making moral decisions even when no one is looking. "I will deal with these situations the best possible way and deal with them head-on. Your answer is very confident! These questions have been developed to assess 4 of the required competencies to become a CBSA officer trainee. Second language evaluation6. An agency such as the CBSA will perform a background check on any candidates they seriously consider advancing. So the heart of this question is what action you take versus being less productive through task paralysis. If you are an emotionally intelligent individual who can effectively navigate such scenarios, then it will take some time before you decide to recruit the assistance of your team leader. This tests your ability to step outside of your comfort zone, your flexibility in prioritizing this issue over your other concerns, your ability to meet your client's needs, your communication skills, your sense of teamwork, your composure, conscientiousness and reliability. Brire said CRA management has yet to table a wage offer of any kind. If hired, how would you solve a problem or create solutions for CBSA? On their website, CBSA partly defines their core value of respects as meaning, 'treating all people with respect, dignity, and fairness.' ", "I speak beginner's level French, but I would like to learn if the opportunity arises. Your answer will offer them insights into your approach to your work, as well as your work ethic. When hired, you must respond appropriately to direct threats, including pandemics such as SARS or COVID-19. Share the breadth of your knowledge, in summary, while communicating clearly. It takes some specific personality traits to be able to carry out the duties of a police officer efficiently. I have dealt with uncomfortable situations like encountering a dead body, and I doubt I will find anything worse than that. ", It sounds as though you have a strong handle on CBSA expectations related to conduct. Take full advantage of any time they give you. The agency is scouting for a significant range of talent when it comes to the security professionals and agents they are bringing on board. Highlight your strengths, your flexibility, and your interpersonal skills. One of my strengths is the ability to be empathetic and understanding of the views of others, the conclusions they come to, and their motivation for reaching the decisions they make.". Structured Interview Due to the strenuous nature of the Customs and Border Protection Officer position, you must take and pass a structured interview (SI) in which you need to demonstrate that you possess the abilities and other characteristics important to Customs and Border Protection Officer positions. Or Call Us: 1- (888)-509-1987. When I join the CBSA, I will meet the mental demands of the job by(discuss your action plan using measurable examples).". This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. A situational interview question is very similar to a behavioral interview question. #1 Hi, I am a failed refugee claimant and earlier today I recivied a letter from the CBSA for an interview to discuss my case. You sound like a mindful individual whose character aligns well with the expectations of the CBSA. So I applied to both the RCMP and Corrections Canada. Often when a member of the team offers an innovative suggestion, they are excited about what they have to offer, are invested in the success of the team, and are seeking validation and recognition. Mistake #2. Keeping the big picture in mind, you have to look at the facts presented with this hypothetical situation. and I think it will help you create a more in-depth and memorable response. This way, you will showcase your honestly, your ability to recognize your mistake, and the willingness to correct the same all in one stroke. Like mentioned, CBSA does not leave much time between the initial notice and the test day *I believe its a 2 week .

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