Somehow they still got my measurements wrong. DSW offers full refunds when merchandise is returned undamaged, unopened, and within 90 days of the original purchase date. I make the decision to head into the Men's Wearhouse and see if there anything I can do last minute. When you buy via links on this page, I may earn an affiliate commission. It's worth noting that some returns are at the discretion of managers at Men's Wearhouse. WebMen's Wearhouse Customer Relations 6380 Rogerdale Rd. Came in 2x for measurements. Online orders from Men's Wearhouse can be returned to any store. For items you bought online, the proof of purchase is the packing slip. Customer service hours are the following hours and days. Program levels include the base DSW VIP Club level, Gold level, and Elite level. DSW return policystates that returns can only occur when the item is unworn and undamaged. By donating your gently used suits, you can help someone look their best for a job interview or other important event. Sign up to receive our free weekly newsletter. Offers are only valid on select styles. I then decide to rent 3 different colored vests, so I could try them on the day of the wedding and decide which color I liked best. You can return or exchange a suit at any time, as long as you have your original receipt and the suit is in good condition. Lets look at how these returns work with different types of purchases. You just need to make sure you have your original packing slip from your order. Budget Fashionista is the original budget fashion blog, delivering trusted style and beauty since 2003. Not all clothes in the mass market are made from top materials, which is why their quality is questionable. None of them care about accurate or timely customer service. How to Return a DSW Item(Step by Step Instructions). For safety footwear this in not applicable, instead, all CSA approved footwear is subject to a 100-day warranty against manufacturing defects, when accompanied by the original receipt. But what happens when you need to return or exchange a suit? You can sell them. Buyer beware. The cashier will indicate the amount you'll receive back, where the store will send the money, and the time it will take to receive the refund. Mens Wearhouse relies on Borderfree to issue the refund in the same currency and the same exchange rate as your original order. Thank you for your purchase. Required fields are marked *. Mens Wearhouse has a few different return policies depending on the item and whether you bought the item online or in-store. I made 6 total trips to Men's Wearhouse, trying to get these tuxes straight for our wedding. Best efforts will be made to refund merchandise purchased on a debit card to the original card. Your return should take 10 days or less to process. How do I exchange an item purchased online? Thought it would be simple enough. If DSW has placed that item on sale and is selling it for $40 at the time of the return, the customer will receive a merchandise credit of $40 rather than for the $50 they originally spent. Men's Wearhouse has an online platform that you can use to track your order status. DO NO USE MEN'S WEARHOUSE FOR YOUR WEDDING! Gather your items for the return. WebMens Wearhouse Exchanges Without a Receipt. Avoid Men's Wearhouse for your wedding at all costs. Merchandise purchased on a credit card will be refunded to the original card only. However, customers who buy something at a store cannot return that product through the mail or any online process. WebBut just in case youre not, we want to let you know that you can return, any new and unused item (s) purchased at Levis, Levis Outlet, or levi.com for a full refund within As an Amazon Associate, I earn from qualifying purchases. bestlifewear is a registered trademark of Speak LLC. In general, any other alterations are done within 24 hours. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. All Rights Reserved. Mens Wearhouse guarantees 100% satisfaction after the suit has been tailored. For cash refunds over $50, Men's Wearhouse will send you a check from their corporate office within two weeks from the date of your return. First and foremost, if Mens Wearhouse does not believe your item is worth the same as its original price, you can exchange it for one of the same items or receive a refund. Mens Wearhouse accepts in-person returns for both in-store and online purchases. Regular purchases either made online or in person can be returned to any local Men's Wearhouse without the receipt. However, if youve worn the rental and its not in pristine condition, you may be subject to a restocking fee. If the item purchased at regular retail orsaleprice is returned, you must either return the $100 item, or if you intend to keep it, pay the remaining value of the current retail price of the second item. If you have your tuxedo or suit, you can try it out right away. Since its inception, the design of DSW hasn't really changed. Monday to Friday from 7:00 AM to 10:00 PM ET. Customers who try to return or exchange an item through the mail that isn't in its original packaging will not receive a refund and will also need to pay the cost of shipping the item. Its the one on us 31 in Greenwood Indiana. The only exception to the 90 and 365-day rules is when a purchase is made with rewards or special offers from DSW. Package up the item with your original packing slip, apply the shipping label, and drop the package with the carrier noted on the label. A plain vest. Without the packing slip, we will exchange items at current retail value for merchandise or in-store credit only; valid identification is required. You can also have your items sent back to Men's Wearhouse online. The tux jacket looked like I had big shoulder pads. Im sorry I didnt (though I doubt much could be done). Take photos of your paperwork. When I returned the tux the next day, I realized a day or so later that I left a thin wallet in the back pocket with my drivers license and one credit card. Any refunds over $100.00 for checks and $200.00 for cash or debit card purchases which could not be refunded to the original card will be paid to you with a check issued from our Corporate Offices. If you want to make some changes to the tailoring, you can bring the pants to a local Mens Wearhouse location to have them altered according to your preference at no extra charge. A tie instead of bow tie. The customer service when I called about this was terrible! Men's Wearhouse allows you to make returns in-store for items you purchased online. Offers valid during sale only. This store is a terrible location. You cancheck Men's Wearhouse order statuswith yourMen's Wearhouse account sign in. This price can increase from there, depending on the amount of time needed to tailor the suit, the fabric choice, and the extra features. I opened it, and to my surprise, the shoes were different colors (tan and brown) although the same type and size, which looked like a bad practical joke. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); ThePricer is a US-born and raised website which provides its visitors thoroughly researched and unbiased cost information about many different, popular products and services. You can do this by using your order number and email toprint a shipping label here. I wanted to buy a suit and get it altered quickly. Houston, TX 77072 To better aid in routing your mail quicker, please indicate in the address above which one of the Check your inbox or spam folder to confirm your subscription. There are a few exceptions we need to look at. If you return the item that was priced at 50% off, then the 50% off purchase price will be the amount that is refunded, or that 50% off amount can be credited toward another item. 6380 Rogerdale She starts her day by reading Vogue and thereafter, she starts working on her articles that are full of fashion updates and news. They have a few numbers depending on which department you need to get in touch with. They can still be returned in store for a full refund. Many people wonder if they can return a suit to Mens Wearhouse after it has been worn. Black Vera Wang. If register funds are unavailable for refunds under $50, a check will be issued from our corporate offices. Nothing will go right. I wanted to buy one. The shirt was short on the sleeves and a really cheap material. NBA Store Returns PolicyWhat Items Are Refundable? You can return items after 90 days but you will be refunded with store credit only. Your refund will be sent to the original payment method. 90 days is more than enough time to ensure that your clothing fits great. The exception to this rule is returns for Elite members, who have 365 days to return items when they return them through the mail. Houston, TX77081-1701, For APO/FPO orders: Thank you, you have successfully subscribed to our newsletter! They will also refuse returns for any item that is no longer in salable condition. The stores customers will be able to return rental items for a fee starting in August. Be the first one to find this review helpful. You have a few options when it comes to making a Men's Wearhouse return. In that case, return the item by mail and include your measurements on the packing slip. Second time to point out the corrections and emphasis the length of the tuxedo as I am barrel chest with a muscular build. For further details, seeSalestermsor speak to management at one of our conveniently-located stores. Let us see about return policy of Mens wearhouse. Custom orders may not be returnable, but there is a good chance that you can get alterations to make your clothing fit better. Everything will get messed up. WebFind a location near you. It looks like nothing was found at this location. You can exchange your purchase at your Home Store, or at any of the 1000+ Mens Wearhouse stores nationwide. If you have misplaced your pre-paid return label, or would like to return an item yourself: Fill out the return form on the back of the invoice and include it with your merchandise. Copyright Store Return Policies. The free item can only be exchanged for a like product that is of equal value. Many of the items you can purchase at a DSW store are returnable, but you must abide by the company's guidelines for a successful return. See my privacy policy. DSW also offers returns and exchanges through the mail to customers who bought an item online and want a different item or a refund. All items must be in new condition. Men's warehouse offers full refunds for their business attire. Men's Wearhouse has a solid customer support presence, but they havent kept up with modern technology. You can find the stores official policy here. And to make up for the inconvenience she lent it to me for free on the condition I return it. Everything will get messed up. I also use other affiliate links. After spending almost 2 hours in the store, I had my wedding suit purchased and rentals setup. Customers must show a This offer is only valid for new purchases and cannot be combined with other promotional offers or discounts. Take photos of your paperwork. When talking about tailoring, there is a wide variety of jobs available. She then walks away and goes to the front of the store and appears to start working as a cashier. What's the DSWCustomer Service Phone Number? Customers returning items purchased with this coupon will forfeit the amount of the coupon applied to those items; the Mens Wearhouse return policy will apply to the remainder of the purchase. 50% discount is taken off the regular price of the item. Bank. You might not be able to return your merchandise to your local Mens Warehouse if you've had it altered or otherwise customized. You are able to either return those items by mail or find your local Men's Wearhouse and make an in-person return. Because there was no replacement in stock, I have to go through the trouble of returning it to the nearest store or shipping it back and waiting to receive a gift card. The choice is up to the customer. Keep in mind, this is weeks before my wedding and almost 2 months AFTER placing the order. , this is weeks before my wedding and almost 2 hours in the same exchange rate as your original.... 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